"I Have Read and Agreed to the Terms & Conditions"

Published by MyOpinionNow
Aug 8 2013

"I Have Read and Agreed to the Terms & Conditions"

      If your favorite digital services required you to read Shakespeare before signing up, would you still join them? 

      On the surface this requisite sounds absurd, yet the fine print behind popular websites’ terms and conditions often exceeds 10,000 words.  PayPal’s T&Cs total an astounding 36,275 words which is a whopping 6,000 more than Hamlet.  Not surprisingly, a survey conducted in the United Kingdom revealed that just 7% of people actually read the online terms and conditions when registering for products and services.  Our recent Dishonesty Poll confirmed these results as “I have read and agreed to the terms and conditions” was the lie respondents said they were most guilty of (by a statistically significant margin!).  In fact, even if a website does not explicitly direct a user to view their browse-wrap (another term for an agreement covering access to or use of a web property’s materials), their T&Cs are still fully enforceable.  

      To bring attention to these findings, on April Fools’, videogame retailer GameStation inserted a clause in their purchase agreement granting the company rights to their customers’ “immortal soul[s]”.  Only 12% of people actually checked the opt-out box to this gag.  Amidst growing privacy concerns, especially in the wake of the NSA leaks, user advocate groups and consumer watchdogs are also increasingly launching campaigns to bring attention to the monolithic terms and condition pages we routinely skip or at best skim.  Terms of Service Didn’t Read (http://tosdr.org/)  is a user rights initiative that rates and labels website terms and privacy policies from very good, Class A, to very bad, Class E.  In addition, Sgrouples (https://sgrouples.com/), a website positioned as the “World’s Private Social Network” has taken note and formulated a concise “Privacy Bill of Rights” consisting of fewer than 200.

      Do you think it is reasonable for companies to expect their consumers to read the full terms and conditions agreement or should our favorite websites be required to disclose this information in a more user-friendly format?  Did you read MyOpinionNow.com’s “Terms of Use”?    

Comments (13) -

  • Paola Sarmiento says:
    7/12/2016 9:17 PM

    Companies used long T&C to protect themselves firm lawsuits. obviously they don't expect people to read them entirely unless is extremely necessary to do so. I read the T& C of the website just to make sure it was not a scam and my personal information is secure

  • Eliza Victoria says:
    7/12/2016 8:46 PM

    Give the option to read the long complicated version but also give a summary at the bottom of what it all means, in simple terms. There's millions of people out there. some like to read, some like to read a little, or some won't read at all. It also depends on what it is they're reading, of course. maybe make the terms and conditions humorous and enjoyable somehow.

  • Dahiana Vargas says:
    12/16/2015 12:01 AM

    great

  • Danny White says:
    10/6/2015 1:03 PM

    Most T & C's are ridiculously long! I try an scan through them sometimes. Mainly fer them hidden fees. Otherwise I do not read the term and conditions. If they were more reasonable in lentgh? 500 words? Max! Maybe even a standard set of terms and conditions would be nice.

  • Carmela Katende says:
    8/18/2014 7:35 PM

    Nice post!

  • Donna Lighty says:
    7/29/2014 6:44 PM

    great

  • Alexandria Miller says:
    7/26/2014 4:55 PM

    I usually don't read it, unless i feel there might be some information i need to know, then i would skim for the main points or if its a small paragraph. Unless i feel i can't trust the site and thinking its a scam, i wouldn't read it. Usually if its waaay to long and signing up really isn't worth it, then i'll the leave all together.

  • Nepthalim Nagel says:
    6/26/2014 5:51 PM

    I read yours

  • Waleska Nunez says:
    3/5/2014 7:53 PM

    I am a great fan of Shakespeare , so i would not mind to read it.!!

  • Annemarie Smith says:
    12/20/2013 3:55 AM

    I DIDN'T BOTHER TO READ THEM. OF COURSE, I USUALLY NEVER READ THEM. I'M A TRUSTING SOUL...TOO TRUSTING, SOME WOULD SAY. LOL

  • Christian Riddle says:
    8/23/2013 5:52 PM

    No Scam YAY!

  • Roxanne Ortiz says:
    8/21/2013 5:34 PM

    I did read the terms and conditions for this website because I was scared that it could be a scam but I'm glad it's not.

  • Marty Johnson says:
    8/19/2013 5:09 AM

    We all know why companies have these long T&C (to cover their behinds from frivolous lawsuits) but, I would guess that the more reputable the company is, the less their T&C are read. We trust them so no need to read the T&C. However, I did read the T&C of myopinionnow.com because i wanted to see how my personal information was going to be used.

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